Privacy Policy

Privacy Policy for Bulk Mart

At Bulk Mart ("we", "us", or "our"), your privacy is a priority. This policy outlines how we collect, use, and disclose your personal information when you use our services or website (bulkmartuae.com). By using our services, you consent to this policy.

Information We Collect

We collect the following types of personal information:

  • Contact Information: Name, email, address, phone number.
  • Order Information: Billing and shipping addresses, payment details, order history.
  • Account Information: Username, password, and security questions.
  • Usage Data: IP address, device information, browser type, and browsing behavior via cookies and tracking technologies.
  • Customer Support Data: Information shared in communications with us.

We may collect data directly from you or through third parties, such as Shopify and payment processors.

How We Use Your Information

Your personal information is used for:

  • Processing orders, payments, and shipping.
  • Account management and customer support.
  • Marketing and promotional communications, including targeted ads.
  • Security and fraud prevention.
  • Improving our services through analytics.

Sharing Your Information

We may share your information with:

  • Service Providers: For payment processing, shipping, IT, and customer support.
  • Business Partners: Including Shopify, for marketing and service enhancements.
  • Legal Obligations: To comply with law enforcement, legal proceedings, or protect our rights.

Cookies

We use cookies to improve site functionality and analyze usage. You can manage cookie settings in your browser. Blocking cookies may affect your user experience.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Request data portability.
  • Restrict processing or withdraw consent.
  • Manage communication preferences (unsubscribe from marketing emails).

You may contact us to exercise these rights.

Security & Retention

We implement security measures to protect your data but cannot guarantee perfect security. Personal data is retained based on legal requirements and our business needs.

International Transfers

Your data may be transferred outside of your country, including to the United States, under applicable legal safeguards.

Contact Us

For questions or requests regarding this policy, contact us at +971 52 653 1201 or email at contact@bulkmartuae.com.

Thank you for choosing Bulk Mart for your wholesale FMCG needs!